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Shipping Information

We’ve kept our shipping costs as low as possible, which means you can get as many C.O.O.P bags as you like for a low flat-rate of $13.50 anywhere in Australia.

 

If you live internationally, please get in touch for shipping costs.

Please also be aware that international shipping can take between 4-6 weeks (but we trust your new C.O.O.P bag is worth the wait!).

 

C.O.O.P bags are handmade to order. This means we can reduce waste even further, by making sure we never over-order raw materials.

It also means your order can take a little longer, because we’ll be doing it all especially for you – even sewing and hand-stitching the leather handles. Expect between 1-2 weeks from the day you order to the day your bag is dispatched.

 

Can I return my item?

Please chose carefully, as we don’t offer any refund for change of mind. 

If your bag is damaged during delivery, please let us know as soon as possible (within 10 days of receiving it) so we can organise repair, replacement or refund. 

Need more information? You can find our full return policy under ‘Terms of Service’. Or get in touch with your query.